NeurawareDocumentation

Invite your team

Add members to a workspace, understand roles, and organize workspaces per client as an agency.

Outreach is a team activity: several people connect their accounts as senders, someone owns the campaigns, and replies need to reach the right person. This page covers how membership and roles work in Neuraware.

Inviting members

You invite people to a workspace by email from the workspace's member settings. They receive an invitation, create their account (or sign in), and land directly in the workspace with the role you assigned.

Seats are not metered: pricing is based on connected LinkedIn accounts, so you can invite as many team members as your organization needs.

Roles

Each member has a role in the workspace:

  • Owner — full control, including billing and workspace deletion.
  • Admin — manages members, senders, campaigns, and workspace settings.
  • Member — works with campaigns, lists, and the inbox day to day.
  • Client viewer — a read-oriented role for an agency's end client, used with the client portal (see below).

A person's role applies per workspace: someone can be an admin in one workspace and a simple member in another.

For agencies: one workspace per client

If you run outreach for several clients, create one workspace per client. Each workspace has its own members, senders, prospect registry, suppression list, and campaigns — nothing is shared between them, by design. Your own team members can belong to many workspaces at once and switch between them instantly; your clients' team members only ever see their own.

The client portal

Agencies can give each client access to a client portal: a separate, branded space (your logo and colors — Neuraware's brand appears nowhere) where the client sees their own results. You choose per workspace exactly what the client can access — for example the KPI dashboard, the campaign list, prospect lists, reports, or the inbox, in read-only mode or with permission to reply.

This replaces exported screenshots and weekly copy-paste reporting with something better: the client watches their own pipeline, live, in a space that carries your brand.

Where to go next