Exclusions
The people, companies and domains Neuraware will never contact — four families, AI matching for names, enforced on every import and campaign.
The exclusion list is the workspace's memory of who must never be contacted: your customers, your competitors, partners, people who opted out. You state it once; it is enforced everywhere, forever, with no per-campaign configuration.
The four families
- LinkedIn profiles — profile URLs, matched exactly and instantly. Paste URLs one per line or import a CSV/TXT file, up to 10,000 links at once.
- Emails & domains — an address blocks a person; a domain (acme.com) blocks everyone using it.
- Companies — company names, matched by AI fuzzy matching: “ACME”, “Acme Inc.” and “acme group” are recognized as the same company without you listing every spelling.
- People — person names, also matched by AI, for the cases where you don't have a URL.
Where exclusions are enforced
Everywhere, automatically:
- On every import, whatever the source — search, CSV, post engagers, manual add: an excluded profile is discarded before it enters a list.
- On running campaigns — adding an exclusion stops matching prospects that are currently in a sequence: their remaining steps are cancelled.
Each entry shows how many prospects it has blocked, so you can verify the list is doing its work.
What exclusions are not
Exclusions are a protection, not a cleaning tool. To remove prospects from one list based on your own criteria (industry, activity, anything), use AI columns or ask the in-app assistant — exclusion is for people who must never be contacted by anyone in the workspace.