Version dated August 6, 2026
1. Purpose and acceptance
These terms of use and of sale (the "Terms") govern access to and use of the Neuraware service (the "Service"), published by NEURAWARE, a French SAS with a share capital of €100, Paris Trade Register no. 932 207 616, registered office at 66 avenue des Champs-Élysées, 75008 Paris, France ("Neuraware").
Acceptance of the Terms is given through a checkbox at account creation; it is a condition of registration. The accepted version is the one in force on the account-creation date, identified by its version date.
2. Professional use only
The Service is exclusively intended for professionals (companies, independent workers, associations) of legal age, acting for business purposes. Consumer-protection rules — including any right of withdrawal — do not apply. By creating an account, the client (the "Client") represents that they act in a professional capacity.
3. Description of the Service
Neuraware is an automation and assistance agent for professional outreach: prospect identification, preparation and sending of messages from the professional social-network accounts connected by the Client, reply triage, and AI-assisted drafting. Detailed features, the trial offer and current pricing are described on the website and may evolve.
4. Account and security
The Client provides accurate information and keeps it up to date. The Client is solely responsible for the confidentiality of their credentials and for any activity performed from their account. Any fraudulent use must be reported without delay through the contact form.
5. Third-party platforms — essential notice
The Service operates through accounts the Client connects on third-party platforms (notably LinkedIn), which have their own terms of use that may restrict or prohibit automation. The Client acknowledges and agrees that:
- use of the Service may breach the terms of third-party platforms and trigger measures against the Client's accounts (limitation, suspension, ban);
- the Client uses the Service on their accounts in full knowledge of this and solely bears this risk; Neuraware cannot be held liable for measures taken by a third-party platform against the Client's accounts;
- the Client shall indemnify and hold Neuraware harmlessfrom any claim, action or award arising from the Client's use of the Service in breach of a third-party platform's terms or of applicable regulations;
- Neuraware implements prudence mechanisms (sending limits, human-hour windows) without warranting that they prevent any measure by a third-party platform.
Neuraware is an independent service, unaffiliated with LinkedIn Corporation.
6. Client obligations and compliance
- comply with the regulations applicable to their outreach in each targeted country (including GDPR and B2B commercial-prospecting rules: legal basis, information of individuals, honoring opt-outs);
- not distribute any unlawful, defamatory, misleading content or content infringing third-party rights;
- not misuse the Service (unauthorized resale, circumvention of technical limits, security breaches);
- remain solely responsible for the content sent from their accounts and for the lawfulness of their campaigns.
7. Pricing and payment
The Service is provided as a monthly subscription, at the prices in force displayed on the Pricing page at the time of subscription, exclusive of taxes. Billing depends on the number of connected accounts and subscribed options; it is charged in advance through our secure payment provider. In case of non-payment, access to the Service is suspended after notice, until settlement.
8. Free trial
A free trial, without a credit card, may be offered under the conditions displayed on the Pricing page (duration and limits stated at sign-up). At the end of the trial, sending features are suspended until a subscription is taken out. Certain actions (notably adding extra accounts) end the trial early, after explicit notice.
9. Term and termination
The subscription is entered into for one month, tacitly renewed. The Client may cancel at any time from their billing area; cancellation takes effect at the end of the current period, without pro-rata refund. Neuraware may terminate with thirty (30) days' notice, or without notice in case of serious breach (fraud, security breach, breach of section 6). Upon account closure, Client data is deleted in accordance with the privacy policy, subject to legal retention obligations.
10. Intellectual property
Neuraware grants the Client, for the duration of the subscription, a personal, non-exclusive, non-transferable right to use the Service. All rights in the Service, its interfaces and software remain the property of Neuraware or its licensors. The Client's data and content remain the Client's property.
11. No guarantee of results
Neuraware provides the Service under a best-efforts obligation. Indicators, estimates and targets communicated (including on the website) are indicative only and depend on external factors (the Client's market, targeting quality, account condition): no volume of meetings, replies or business outcomes is guaranteed. Neuraware does not warrant uninterrupted or error-free operation and may temporarily suspend the Service for maintenance.
12. Liability
Neuraware's liability may only be incurred upon proven fault and for direct damages only. Excluded in particular: loss of profits, revenue, clientele or data, reputational harm, and the damages referred to in section 5 (third-party platform measures). Neuraware's aggregate liability is capped at the amounts actually paid by the Client during the twelve (12) months preceding the triggering event. These limitations do not apply to willful misconduct, gross negligence, bodily injury, or where prohibited by law.
13. Personal data
Personal-data processing is described in the privacy policy. For prospect data processed in the Client's campaigns, Neuraware acts as a processor within the meaning of the GDPR, on the instructions of the Client, who is the controller.
14. Force majeure
Neither party shall be liable for a failure caused by a force-majeure event within the meaning of Article 1218 of the French Civil Code, including major failures of networks, hosting providers or third-party platforms.
15. Changes to the Terms
Neuraware may amend the Terms with at least thirty (30) days' prior notice by any means (email or in-Service notification). Continued use of the Service after the effective date constitutes acceptance; otherwise, the Client may cancel before that date.
16. Governing law and jurisdiction
The Terms are governed by French law. Failing amicable resolution, any dispute falls under the exclusive jurisdiction of the courts of Paris, notwithstanding multiple defendants or third-party proceedings.